Legal Document

karyka Terms and Conditions

Please read these terms carefully before using our platform. By opening an account on karyka, you are considered to have fully accepted these rules.

Last updated: January 2026 | This document applies to all users of the karyka platform.

Table of Contents

1 General Provisions and Definitions

These terms and conditions ("Terms") form a legal agreement between the karyka online gaming platform ("Platform" or "karyka") and all its users ("Member" or "you"). By visiting the karyka.lat website, opening an account, or playing any game, you will automatically be considered to have accepted these Terms.

Key Definitions

The following terms are used with specific meanings in this document:

  • Platform — The karyka.lat website and all related services.
  • Member — Any person who has opened an account on karyka and is using the services.
  • Real Money Gaming — Games or bets conducted using actual money.
  • Wallet — The virtual record of funds deposited in a member's account.
  • Bonus Balance — Funds received through promotions that can be used subject to specific conditions.

These Terms are written in English and apply to English-speaking members in Bangladesh. In the event of any interpretive dispute, this English version shall be considered final.

2 Account Registration and Eligibility

To open an account on karyka, the following eligibility requirements must be met. If any condition is not fulfilled, the platform reserves the right to close the account at any time.

You must be 21 years of age or older. Identity documents (national ID card, passport) may be required for age verification.
Only one account per person is permitted. If a person holds multiple accounts, those accounts will be deactivated and any associated bonuses will be forfeited.
All information provided at registration (name, address, phone number, email) must be completely true and accurate.
You must open an account in your own name and for your own use — operating an account on behalf of someone else or as a proxy is prohibited.
Your deposit and withdrawal methods must be registered in your own name. Third-party payments are not accepted.

After registration, karyka may initiate an identity verification process at any time. Failure to cooperate with this process may result in the account being temporarily suspended.

3 Account Management and Security

You are solely responsible for ensuring the security of your karyka account. The following must be observed:

Password and Login Security

  • Use a strong password — a combination of letters, numbers and special characters.
  • Never share your login details with anyone.
  • Always log out after using a public or shared device.
  • If you notice any unauthorized access or suspicious activity on your account, notify the support team immediately.

Updating Account Information

If your personal information (phone number, email, address) changes, update your account promptly. karyka will not be responsible for any disruption to communication or delays in withdrawals caused by outdated information.

All transactions carried out from a member's account will be treated as that member's own activity, unless unauthorized access is reported in a timely manner.

4 Deposits and Withdrawals

Deposit Rules

The following methods are accepted for depositing funds on the karyka platform: bKash, Nagad, Rocket, Upay and bank transfer.

  • The minimum deposit amount for each method is ৳100.
  • Once a deposit is successful, the account balance is generally updated instantly.
  • The name and account number of the sender must match your registered details at the time of deposit.
  • Deposits made through a third party are strictly prohibited and such transactions will be cancelled.

Withdrawal Rules

The following conditions apply for withdrawing funds:

  • The minimum withdrawal amount is ৳500.
  • The standard withdrawal processing time is 15 minutes to 2 hours.
  • Withdrawals can only be made through the same method used for the deposit.
  • Withdrawals may be held if identity verification has not been completed.
  • Any portion of the bonus balance for which wagering requirements have not been met cannot be withdrawn.

As part of its fraud prevention measures, karyka may send any withdrawal request for additional verification. This is a standard part of the security process.

5 Bonuses and Promotional Offers

karyka offers various bonuses and promotional offers from time to time. While each offer has its own terms, the following general rules apply to all bonuses.

Welcome Bonus

New members receive a 100% bonus on the first deposit up to a maximum of ৳5,000. For example:

  • Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
  • Deposit ৳12,000 → ৳5,000 bonus (maximum limit) → total balance ৳17,000.

Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means you must wager 15 times the bonus amount before it can be withdrawn.

General Bonus Terms

  • A bonus offer applies only once per member, household, address or device.
  • Bets placed with bonus funds are limited to the games designated by karyka.
  • If wagering requirements are not met within the specified time, the bonus will be automatically cancelled.
  • If bonus abuse or manipulation is detected, the bonus and any associated winnings will be forfeited.

6 Gaming Rules

karyka offers various types of games including slot games, fishing games, live casino and cricket betting. The specific rules for each game can be found on the relevant game page.

General Gaming Terms

  • Sufficient balance must be available in the account before playing real money games.
  • If a game is interrupted due to a technical error, the support team will investigate and make a decision.
  • The results received from the servers of game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and others) are final.
  • karyka is not responsible if any game or bet is cancelled due to an internet connection failure.

Special Sports Betting Rules

The following rules apply to cricket betting (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA World Cup, Asian Cup) and other sports betting:

  • Bets can be changed or cancelled up until the event begins.
  • If a match is cancelled or abandoned, the stake for that bet will be refunded.
  • In the event of odds changes, the odds at the time the bet was placed will apply.

7 Prohibited Activities

The following activities are strictly prohibited on the karyka platform. Violating these prohibitions will result in permanent account closure and forfeiture of all balances and winnings.

Fraud and Manipulation: Any form of fraud, system hacking, use of bots or automation software, or any attempt to influence game outcomes.
Money Laundering: Using the platform for illegal money laundering or any financial crime.
Multiple Accounts: Operating more than one account under the same person's name or on the same device or IP address.
Bonus Abuse: Attempting to exploit bonus benefits through multiple accounts or coordinated play.
Third-Party Payments: Using a payment method that is not registered in your own name.
Granting Access to Minors: Giving account access to anyone under 21 years of age or operating games on their behalf.

8 Responsible Gaming and Age Verification

karyka places the highest importance on responsible gaming. Our platform is designed for entertainment purposes only. The following tools help you stay in control of your gaming:

Age Limit

This platform is for people aged 21 and over only. Age verification may be carried out at registration and at the time of withdrawal. Accounts opened with a false age will be cancelled.

Self-Control Tools

  • Deposit Limits: The option to set daily, weekly or monthly deposit limits.
  • Self-Exclusion: The option to exclude yourself from the platform for a specified period.
  • Reality Check: Session alerts at set intervals.

If you are experiencing gaming problems, contact our 24/7 Bengali support or visit the responsible gaming page. For more information, see the Responsible Gaming page.

9 Privacy and Data Protection

Protecting your personal information is one of our top priorities. karyka uses SSL encryption technology to keep all data secure.

Data Collection and Use

Information provided at registration is used for identity verification, transaction processing, customer service and fulfilling legal obligations. Information is shared with third parties only for payment processing and legal requirements.

For more details, please read our Privacy Policy.

10 Limitation of Liability

karyka will have no liability in the following circumstances:

  • If a game session is interrupted due to an internet connection failure or technical error.
  • If game results are disrupted due to a problem with a third-party game provider's server.
  • If a member stores or shares their login details in an insecure manner.
  • In the event of uncontrollable natural disasters, cyberattacks or other force majeure situations.
  • If a transaction is delayed due to a technical issue with a payment gateway.

karyka is committed to ensuring fair play at all times. In any dispute regarding game results, server logs and game provider data will be considered the final evidence.

11 Account Suspension & Closure

Suspended by karyka

karyka may suspend or close an account without prior notice in the following cases:

  • Violation of any clause of these Terms and Conditions.
  • Detection of fraud or suspicious activity.
  • Failure to cooperate with identity verification.
  • Information provided is found to be false or incomplete.
  • Upon instruction from legal or regulatory authorities.

Closed by Member

You may close your account at any time. Please withdraw your available balance before closing the account. Any bonus balance for which wagering requirements have not been met will be cancelled at the time of closure.

12 Complaint Resolution Process

If you have a complaint or dispute, please follow the steps below:

  1. First, let us know through our 24/7 Live Chat. Most issues can be resolved quickly this way.
  2. If the issue is not resolved via live chat, please email us at [email protected] with a detailed description.
  3. We will try to respond to email complaints within 7 business days of receipt.
  4. Complex matters may require additional time to review — in such cases, you will be kept updated.

When submitting a complaint, please provide your account ID, the date and amount of the transaction, and a detailed description of the issue. This helps us resolve it faster.

13 Changes to Terms and Conditions

karyka reserves the right to change, amend, or revise these Terms and Conditions at any time. In the event of changes:

  • The updated Terms and Conditions will be published on this page and the "Last Updated" date will be changed.
  • For significant changes, members will be notified via their registered email or through live chat.
  • Continued use of the platform after changes have been made will be considered acceptance of the new Terms and Conditions.
  • If you do not agree to the new terms, you may request to close your account and any eligible balance will be returned.

14 Contact

For any questions or complaints regarding these Terms and Conditions, please contact us:

24/7 Live Chat: Get support in Bengali at any time through our website.
Email: [email protected]

Our support team is always here for you in Bengali. For answers to more general questions, visit our FAQ page.